Following on from the recent storms and heavy rains we have experienced I thought I should give you some feedback on the efficacy of the major repair work and waterproofing of our upstairs landing and other areas.
As you will recall I had serious leaks in several places and all my attempts to rectify the problems were exercises in futility.
Since your remedial work was finished NOT A SINGLE LEAK OR DROP OF WATER!
Thank you for completing the works promptly, on time and efficiently. Your methodology is sound and will, I am sure, stand the test of time. My wife and I appreciated the fact that your staff were properly supervised, they were polite and unobtrusive at all times and left no residual mess during and after completion of the works.